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Google Support Services

Share your Android device screen for personalized Google customer support
Free 3.7 1+
Data updated on: 28-Nov-2021

Get it on Google Play

icon of Google Support Services App Details

App Id: com.google.android.apps.helprtc
App Size: Varies with device
Rating: 3.7
Installs: 1+
Pricing: Free
Version: 3.13.1
Supported Devices: Android v.5.0 and above
First Release: 18-Nov-2016

icon of Google Support Services App Information

Developer: Google LLC
Developer ID: 5700313618786177705
Website: Link
Contact: [email protected]
Privacy: Link
Content Rating: Everyone
Genre: Tools
Updated Release: 22-Sep-2021

icon of Google Support Services Screenshots of Google Support Services

icon of Google Support Services Description of Google Support Services

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

DISCLAIMER: The information provided above may be inaccurate or wrong, and these information and statistics may be just predicted values and some datas are gathered from external websites and services.

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